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Delivery Information

UK Standard Delivery Lead Times (All delivery charges are on a per item basis)

Products

Dispatch Lead Time (from receipt of order) 

Newspaper Books

 1 - 2 days 

Children's Books

 2 - 3 days

All other Signature Books

 2 - 3 days


Our urgent service reduces lead time by 1 day

 

 Notes:
1. A day is defined as a working day - Monday to Friday (excluding Bank Holidays)
2. A full day counts on orders received before 1pm (so order received on Tuesday 3pm on 4-day delivery means next Tuesday.)
3. Next day delivery (where offered) only if order received before 1pm.

Delivery Pricing (As of November 2015)
All delivery charges are on a per item basis but capped at maximum of 2 items for Signature Books - single order of multiple items may be dispatched separately

UK Standard Delivery Rates (ex VAT)
1. Books which retail for £20 (£25 if in gift box) or less: £2.50
2. Product retails between £20.01 and £39: £3.50
3. Product retails for more than £39: £5.00
Products are usually dispatched RM48. We are looking to add a tracked RM48 and untracked RM24 service to these. Customers will be updated shortly.

UK Urgent Deliveries (signed for)
This is charged at an additional £5 per order (e.g. Product retails for £16.99 or less is £2.50 postage + £5 for urgent = £7.50 total for delivery, 2 of these products is 2 x £2.50 = £5, then + £5 for urgent = £10 total) Sent 24 hour next day service and reduces above dispatch lead times by 1 day (ie if 2-3 days = 1-2 days)

Delivery Notes
1. P&P FREE on bulk orders of 20 or more products (mixed) delivered on one order to one UK address. (charge will be applied per item but call to claim discount)
2. P&P on all books and newspaper gifts are zero VAT rate
3. We cannot deliver to PO box addresses, if your order is via our urgent service


International Delivery Lead-Times: (all products – delivered time)

Europe & USA

  • up to 5 days from dispatch


Rest of the World (ROW)

  • up to 7 days from dispatch


Standard - International Delivery (Royal Mail) (non-tracked and non-signed for)

EU (+ Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Monaco, San Marino, Switzerland & Vatican City)

  • £7.50 for any product which retails for less than £39.99 
  • £14.00 for any product which retails for £39.99 or more 

Note – all alcohol to EU charged at £14.00 


(Delivery lead time from dispatch 3-5 working days) 

Rest of the World (ROW) 

  • £14.00 for any product which retails for less than £39.99.
  • £18.00 for any product which retails for £39.99 or more  

Note – no Alcohol can be sent outside the EU 


(Delivery lead time from dispatch 5 -7 working days)

Urgent  - International Service (Fed Ex Priority) (tracked and signed for)


EU

  • £18 for any product

ROW

  • £36 for any product

(Delivery lead time from dispatch 1-2 days for N America and 3-5 days ROW.)

Please note - we cannot deliver to PO box addresses, if your order is via our urgent courier service.

 

Delivery Terms & Details

How Deliveries Are Made & To Where
We will deliver the Products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address which is different from your billing address, for example, if you would like Signature Gifts Limited to deliver the Products directly to a friend, a relative, or to your place of work. Heavier items such as the newspaper books are normally sent via a ‘sign-for’ service and urgent deliveries are always ‘sign-for’ service. We cannot deliver to PO boxes if your delivery is via our courier service (all UK urgent and International). The status of any order can be checked at www.signature-gifts.co.uk/wheresmyorder

Delivery Lead Times
Order to delivery is dependent on the item chosen. For delivery lead times on specific items chosen, please check on the "Delivery" details on the relevant product page. At peak times, such as Christmas, deliveries may take a day or two longer. For UK orders (only), there is an Express Delivery option. This option prioritises your order to the top of the queue, and is despatched using overnight courier service.

Delivery Issues
In the unlikely event you do not receive Products ordered by you within 28 days of the date on which you ordered them; we shall have no liability to you unless you notify us of the problem via email within 40 days of the date on which you ordered the Products. Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and we will not be liable for any loss, damage or destruction to the Products, except insofar as it arises from an inherent defect in any of the Products.

Standard - International Delivery (Royal Mail) (non-tracked and non-signed for)

 

EU (+ Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Monaco, San Marino, Switzerland & Vatican City)

  • £7.50 for any product which retails for less than £39.99
  • £14.00 for any product which retails for £39.99 or more
    • Note – all alcohol to EU charged at £14.00

 

(Delivery lead time from dispatch 3-5 working days) 

 

Rest of the World (ROW)

  • £14.00 for any product which retails for less than £39.99.
  • £18.00 for any product which retails for £39.99 or more  
    • Note – no Alcohol can be sent outside the EU 

 

(Delivery lead time from dispatch 5 -7 working days)

 

 

Urgent  - International Service (Fed Ex Priority)(tracked and signed for)

 

EU

  • £18 for any product

 

ROW

  • £36 for any product

 

(Delivery lead time from dispatch 1-2 days for N America and 3-5 days ROW.)

 

Please note - we cannot deliver to PO box addresses, if your order is via our urgent courier service.